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YOUR EXPLORER HANDBOOK · iOS & ANDROID

A little help.
More room for discovery.

The WonderQuest App Guide: practical instructions for Explorers, with a helping hand for parents. Find your next step, understand a feature or get unstuck.

Updated 3 October 2026. Screens, button names and available features may differ by device and app version. Follow the instructions and reward rules shown in your app.

Your first adventure

New here? Follow these steps with a parent or guardian. You can return to this guide whenever you need a hand.

  1. Ask a parent to set up or sign in to your Family account. Choose your own Explorer profile so your discoveries belong to the right Explorer.
  2. Pick something you wonder about. Open Explore Knowledge Areas or Discover Themes, then choose an available subject and theme.
  3. Start the next available quest. Read or listen to the discovery, think about the question and choose your answer.
  4. Check and learn. Use Check My Answer when shown. Read the explanation before continuing, even if your answer was correct.
  5. Keep exploring — or take a break. Follow the next step shown by the app. You do not need to finish a whole adventure in one sitting.

A helpful question: “What did you discover that made you want to know more?”

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For grown-ups: getting started

  1. Open the app and use its family creation or existing-family sign-in option. Use the parent’s email address, not a child’s email.
  2. Follow the email verification prompts. Enter the code sent to the registered email address in the app. Family creation also asks for a parent name and a four-digit Family PIN.
  3. Create or select an Explorer profile. Choose a nickname, avatar, age group and learning interests as prompted.
  4. Check that the intended Explorer is selected before handing over the device.

On a device that remembers your family, the app may offer Family PIN or device authentication. Email verification provides a route back to the registered family. Sign-in choices and provider availability can vary; follow the options that work in your installed release.

Keep the Family PIN and email codes with the grown-up. Do not send them to support. If you already have a family account, sign in to that account rather than creating another one to recover progress.

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Find your way around

Explorer home

Your starting point for learning, your current progress and shortcuts into the adventure. Use the suggested next activity when you want to continue.

Knowledge Areas & Themes

A Knowledge Area is a subject, such as space or biology. A theme is a smaller learning journey within that subject. Choose an available theme to see its path.

Daily Challenge

A separate activity from your normal theme journey. Look for Reveal My Challenge or Open Daily Challenge.

Explorer Shop & Legacy

The Shop contains virtual Power Ups and Accessories. Explorer Legacy shows achievement milestones and progress towards the next one.

Family screens and settings are for parents. To change who is exploring, return to the family’s Explorer selection and choose the correct profile. Switch Family changes the family account; it is different from choosing another Explorer within your current family.

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Choose a quest and follow the path

  1. Choose a Knowledge Area, then a theme. If a theme has already been started, look for Continue adventure.
  2. Review the theme’s progress and available next step. Buttons can say Start Quest, Start Mission, Start Boss Challenge, Start Practice Challenge or Start Review.
  3. Complete the available activity and read its result. Use the next button shown by the app to continue exploring.

Micro-Quests introduce and practise ideas in small groups of questions. A Mission asks you to use what you learned in a situation. A Boss Challenge brings ideas and clues together into a larger problem. Practice and Review help you revisit learning.

A theme’s designed path builds from Micro-Quests into a Mission and Boss Challenge. Let the on-screen roadmap guide you; not every step is available immediately.

Why is something locked? Read the message on its card. Some activities need an earlier adventure completed; others require Premium access. A parent can help with Premium. Content and difficulty also depend on your age group and app release.

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How to answer questions

Multiple choice

Read the question and all the options. Tap the answer you think fits. Check the selected option, then use Check My Answer if the app asks you to confirm.

True or false

Decide whether the statement is true or false. Choose the matching option, then check your answer when prompted.

Matching

Drag a choice into its matching box, or tap a choice and then its box where supported. Fill the required pairs. You can rearrange cards before checking; use Clear match if that option appears.

While checking

Wait for the result before tapping again or leaving. If the app offers Retry Saved Answer, use that recovery action instead of repeatedly starting over.

After an answer, take a moment to read the explanation. It helps connect a correct choice to the reason behind it.

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A wrong answer is a place to learn

You do not need to know every answer before you begin. Read the feedback and explanation, look at the choices again and follow the next action the app offers.

If your version says Keep Trying and repeats a question, try that question again after reading the explanation. Other releases or activity types may continue or offer a different retry. Follow the screen rather than expecting all activities to behave the same way.

Practice, Missions, Boss Challenges and Daily Challenges can use different completion and reward rules. A repeated question is not necessarily a fault. If you cannot continue even after following the displayed instruction, ask a parent to use the help steps below.

When taking a break, let any answer submission finish first. Later, select the same family and Explorer and open the theme again. Look for the available continue action. Online services are needed for account access and saving learning activity, so check your connection if progress cannot load.

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Listening and voice answers

Voice Learning and Voice Answer do different things: listening can help you hear learning content, while voice answering lets you speak a choice where supported.

  1. Look for the Voice Learning setting in the learning experience or Explorer settings. Set it to suit how you want to listen.
  2. For a supported choice question, use the voice-answer control shown in the app. Ask a parent to help with any microphone or speech-recognition permission prompt.
  3. Say the option letter or the full answer clearly. Speak after the listening prompt, in a quiet place.
  4. Watch what the app heard and the result. A recognised answer may be submitted automatically. If it cannot match your words, try again or tap an answer instead.

Voice answers are for supported choice questions, not every activity. For matching, use the cards and boxes. Voice availability depends on the device, permissions and speech service.

If listening is silent, check device volume, sound output and the Voice Learning setting. If the microphone does not work, a parent can review the app’s microphone/speech permissions in device settings. You can still answer using the screen.

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Understand XP, Coins and Explorer Legacy

XP
Experience points that record progress through the adventure and contribute to achievement milestones.
Coins
Virtual currency within WonderQuest. Check your balance before spending in the Explorer Shop.
Explorer Legacy
Your achievement journey: the current milestone, unlocked achievements and progress towards the next milestone.
Streak
A record of returning to learning. It is an encouragement, not a reason to keep playing when it is time for a break.

Reward amounts depend on the activity and version. Read the reward information on the activity or result screen rather than assuming every correct answer earns the same amount.

Coins and XP have no real-world monetary value. They are not cash and are not a measure of how clever someone is. Different Explorers can have different interests, ages and starting points.

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Try the Daily Challenge

  1. Find the Daily Challenge card on Explorer home.
  2. Read its reward rules before starting. Some versions show a Coin gain for a correct answer and a Coin deduction for a wrong answer, so the balance can go down.
  3. Choose Reveal My Challenge or the displayed open/start action, then answer the challenge.
  4. Read the result and use the finish action when shown. A completed-today message means today’s challenge has already been recorded.

Daily Challenge is separate from your normal theme path. It can have different reward rules and may finish without the same celebration used for a quest. If it is unavailable, continue an available theme or return another day.

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Use the Explorer Shop

  1. Open the Explorer Shop and check your available Coins.
  2. Choose a Power Up or Accessory and read what it does, its Coin cost and any unlocking requirement.
  3. Use Unlock or Buy only when you want that item. Wait for the result and updated balance before trying again.

Some Power Ups require the previous one first. Some items require Premium as well as Coins. A “Need more Coins” message means the current balance is not enough. If the catalog fails to load, use its Retry option.

Power Ups do not necessarily change every activity’s rewards. Follow the item description and activity rules. A virtual Shop purchase is different from a real-money app-store subscription; only a parent should manage subscriptions.

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For parents: profiles, settings and Premium

Use the Family experience to manage Explorer profiles and review learning interests and progress. Choose the relevant Explorer when looking at progress; XP and Coins answer different questions from subject or theme progress.

Family Settings includes options such as Security, Account & Privacy, Switch Family and Sign Out. Security options can include device authentication and a Family PIN. The available controls depend on platform and version.

For Premium, enter the parent-controlled purchase flow and review the actual store price, plan and renewal terms before confirming. If you already paid but access is missing, check that you are using the correct family and store account; use a restore or refresh-purchases option if your version provides one, then contact support if needed. Do not buy again simply to try to recover access.

Manage or cancel a subscription through the store where it was purchased. Signing out or deleting a WonderQuest account does not cancel that subscription. Account deletion is a separate, permanent action: read the app’s confirmation and the account-deletion information before proceeding.

Read the Privacy Policy and Terms of Use for full details. For a privacy request, use privacy@wonderquestexplorer.com.

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When something does not work

I cannot sign in, or the email code has not arrived.

Ask a parent to check the registered email address, internet connection and spam/junk folder. Follow the app’s resend instructions and use the latest code. Never share the code or Family PIN with support. Avoid creating a second account to recover an existing family.

My progress or Coins look different.

Check the selected family and Explorer first. Let any pending submission finish and reload the relevant screen with an internet connection. A Daily Challenge or Shop purchase may affect Coins differently from a normal quest. If a discrepancy remains, record the activity and approximate time for support.

A theme, Power Up or Accessory is locked.

Read the lock message. It may require an earlier activity, more Coins, a previous Power Up or Premium access. Ask a parent for help with Premium. The available content also depends on the Explorer’s age group and release.

The question repeats or an answer is still checking.

A repeated question can be a retry after an incorrect answer. Read the explanation and the instruction shown. If checking appears stuck, check the connection and use the offered retry/recovery action. Do not keep tapping purchase or answer buttons while an operation is pending.

The app cannot hear me, or it heard the wrong answer.

Try a quiet place and say the option letter or complete choice. Ask a parent to check permissions. You can tap answers instead; voice is optional and is not supported for every question format.

An explanation seems confusing or wrong.

Pause and ask a grown-up to discuss it. Use the website feedback form to report the question and what seems unclear. AI-assisted explanations can contain errors; they should not be treated as unquestionable answers.

The app or a screen will not load.

Check the internet connection, then reopen the app after allowing any pending action time to finish. Check your store for an available update. If the problem persists, contact support with the details below. Do not delete the family account as a troubleshooting step.

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Ask a grown-up to contact us

For help using WonderQuest, email support@wonderquestexplorer.com. For an idea or a content problem, use the website feedback form.

Useful details to include:

  • iOS or Android, device model and app version if known.
  • The screen or activity, what you tried, and what happened.
  • The approximate time and any error message.
  • A screenshot only if helpful, with children’s names and personal information hidden.

Do not include passwords, Family PINs, verification codes or payment-card information. A parent should send the message.

Helping an Explorer? Link directly to a section using its address, such as Voice answers or Troubleshooting.

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